Privacy Policy for Luminous Levels

At Luminous Levels, accessible from our site, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Luminous Levels and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

We collect various types of information in connection with the services we provide, which include the sales of new and used video games, consoles, accessories, retro games, game rentals, trade-ins, and repair services.

How We Use Your Information

The information we collect is used in various ways to provide and improve our services:

Cookies and Tracking Technologies

Like any other website, our site uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Legal Basis for Processing Personal Data (GDPR)

We process your personal data under the following legal bases:

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights (GDPR)

Under GDPR, every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Luminous Levels does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our site, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Luminous Levels

unnamed road

UK, BT78 5DA

UK